OPS Engineer

Job Location: Belgium
Job Category: Software
Job Type: Full Time
  • Mission Context/Function Description :
    • You will use your skills on a daily basis to :
      • Coordinate with the team and other IT departments in order to get a solution packaged, tested and deployed, first in non-production environments (Development, Test, Quality Assurance), then in production, in a predictable way and without disrupting the business (our customer). Plan, initiate and follow-up the necessary requests to infrastructure teams to ensure the delivery of end-to-end solutions in a timely fashion.
      • Look for solutions, do custom scripting and/or develop (or coordinate development of) integration layers necessary to allow third-party software to be deployed in our environments.  
      • Manage a set of end-users applications, being a  contact point for those applications lifecycle (though the Agile teamwork remains the rule and tasks can be shared freely between team members according to various constraints)
      • Manage incidents on production-running software : determine the causes, escalate to proper teams, follow-up and close tickets in the agreed timeframe.
      • Troubleshoot Windows-based distributed solutions, coordinate with network and infrastructure teams to re-establish the functionality or provide a workaround
      • Perform and coordinate testing  activities and promote DevOps practices, pushing for continuous improvement in documenting, simplifying or automating activities.
      • Coordinate with the team on a regular basis in an Agile way of working, on which work items (user stories) can be delivered by each team member
      • Fully comply with IT processes for requesting, testing, deploying software, as well as IT best practices and methodologies. Make sure the artifacts and evidences required in each process are provided, and enforce the team strategy, including due focus on risk management and bank compliance.
      • You are asked to be on-call on a regular basis, taking turns with your team mates. 
  • Language proficiency
    • Very good knowledge of EN is necessary
    • Knowledge of Dutch or French is an added value
  • Essential IT knowledge
      • Software Package part
        • Extensive experience with Windows Server and Windows operating systems.
        • Proficiency in installing and configuring enterprise software packages.
        • Familiarity Network architecture (firewalls, proxies, dns aliases, segmentation …)
        • Experience with database systems such as SQL Server
      • Data part
        • Experience with ETL systems like SSIS
        • Ability to write and understand SQL queries. 
        • Familiarity with data warehousing concepts and tools. Knowledge of PowerBI is a strong asset.
  • Nice to have-knowledge, skills and abilities
      • Proficiency in scripting languages such as PowerShell, Python, or Bash
      • Experience with automation tools and frameworks.
      • Experience with cloud services such as AWS, Azure, or Google Cloud Platform.
      • Knowledge of Linux/Unix systems is a plus.
      • Knowledge of cloud migration strategies and best practices.
      • Experience with software that manages physical devices like badging systems, alarm systems, lifts, and lights.
  • The most important soft skills
    • A solutions- and customer-oriented attitude
    • Good analytical and synthesis skills
    • Debugging and troubleshooting
    • Autonomy and commitment
    • Quick self-starter, pro-active attitude, fast learner
    • Good Communication skills
    • Team player, willing to work in a dynamic and multi-cultural environment
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